--- title: Upcoming Problem Solving & Incident Investigation workshops description: Effective problem solving is critical for success, yet we see can spend lots of time, resources & money on consequences & not getting to root cause/s. image: https://www.sirfrt.com/hubfs/RCA%202024%20dates.png --- [![SIRF Smarter_White.png](https://www.sirfrt.com/hs-fs/hubfs/Logos/SIRF%20Smarter_White.png?width=199&height=66&name=SIRF%20Smarter_White.png "SIRF Smarter_White.png")](https://www.sirfrt.com) ![Aust400.jpg](https://www.sirfrt.com/hs-fs/hubfs/Website%20Images_DO%20NOT%20TOUCH/Aust400.jpg?width=1007&name=Aust400.jpg "Aust400.jpg") # SIRF Roundtables Blog December 18, 2023 # Upcoming Problem Solving & Incident Investigation workshops ![authorIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/authorIcon.png) By [Jeff Naylor](https://www.sirfrt.com/blog/author/jeff-naylor) ![topicIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/topicIcon.png) [Problem-Solving](https://www.sirfrt.com/blog/topic/problem-solving), [RCA](https://www.sirfrt.com/blog/topic/rca), [SHEQ](https://www.sirfrt.com/blog/topic/sheq), [ICAM](https://www.sirfrt.com/blog/topic/icam), [Incident-Investigation](https://www.sirfrt.com/blog/topic/incident-investigation) [![](https://www.sirfrt.com/hubfs/RCA%202024%20dates.png) ](https://www.sirfrt.com/blog/upcoming-problem-solving-incident-investigation-workshops) Upcoming Problem Solving & Incident Investigation courses across Aus/NZ:  [https://lnkd.in/g5px_NcB](https://lnkd.in/g5px_NcB) PROBLEM SOLVING TRAINING: (What failed? How did it fail? What are the solution alternatives? How can we "fix it for ever"?) 5 WHY'S - Entry level problem solving 5 WHY'S & A3 - Intermediate problem solving 12-STEP RCA - Advanced root cause analysis Effective problem solving is critical for the success of any business, yet we often see companies spending large amounts of time, resources & money wrestling with consequences and not getting to or solving root cause/s. In order to do this effectively we need to overcome our human biases and prevent jumping to cause & solutions. These courses covers far more than just taking trainees through the theory and tool/s. INCIDENT INVESTIGATION TRAINING: (What happened? What were the holes in the layers of defence? What other holes are there in the layers of defence?) How can we prevent this incident happening that way or any other way?) Based on James Reason's Swiss Cheese Model, this course takes trainees through the layers of defense to come up with plausible scenario's of how the incident happened and how else it could happen and allow us to address the holes in the layers of defense. RCA2Go, SHEQ (ICAM) SOFTWARE: All of these courses come with a free period of access to our market leading 5 WHY's, 5 WHY'S & A3 (RCA2Go software), or SHEQ2Go incident investigation software. [RCA Rt for training and RCA2GO for software](https://www.linkedin.com/company/rca-rt/) & [SIRF Roundtables](https://www.linkedin.com/company/sirf-roundtables/) proudly supporting greater industry. 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