Thank you to those that joined us for the AI and the Human Intelligence Advantage session we hosted with Fiona Wilhelm. It was a pleasure to have everyone join the valuable discussions that help organisations navigate emerging challenges and opportunities.
Thank you to Fiona for today's session that reinforced an important message: successful AI transformation is not primarily a technology story, it's a people story.
Event Recap and Key Takeaways
While organisations continue to invest heavily in AI, the greatest results come from combining artificial intelligence with human intelligence, leadership, and organisational capability.
During the session, Fiona shared practical lessons from large-scale AI adoption programs, including insights from a $50M AI project, highlighting what separates successful AI transformation from costly experimentation.
Key insights included:
- Organisations achieve greater outcomes when they identify workforce challenges first and then apply AI to solve them.
- AI adoption often uncovers hidden challenges in onboarding, training, processes, and decision-making.
- How Leadership endorsement and a clear AI vision can help.
- Well-defined policies and governance
- Peer-to-peer learning and momentum
what to consider:
Building workforce readiness and organisational capability is essential for unlocking sustainable AI value.
- Where is the friction in your team's day-to-day work?
- Which business challenges could benefit from AI support?
- How can leaders better guide and enable AI adoption?
- What capabilities need to be developed to support long-term success?

