OERT Masterclass | Leading Psychosocial Safety and our Ego States

Thank you to those that joined us for the Leading Psychosocial Safety by Understanding our Ego States: An introduction to Transactional Analysis (TA) session we hosted with Clive Lloyd from GYST Consulting, we hope you gained valuable information from the session.

Thank you to our presenter, Clive, for sharing his practical insights and experience in helping leaders build emotionally intelligent, high-trust workplaces.

Event Recap and Key Takeaways​

In this session, we explored how Transactional Analysis (TA) provides a powerful and practical framework for understanding communication and behaviour not just within a workplace but in everyday life. Clive introduced the concept of Ego States (Parent, Adult, and Child) and proved how these states influence everyday interactions at work.

Key highlights included:

• Recognising when we shift into reactive “Parent” or “Child” states
• Strengthening our ability to respond from a constructive, rational “Adult” state
• Adopting the “I’m OK, You’re OK” mindset to build mutual respect and trust
• Focusing on positive intent rather than judging the person
• Authentically sharing observations rather than assumptions or inferences
• Describing situations without judgement to reduce defensiveness and increase clarity

The session reinforced that psychosocial safety is shaped not just by what leaders say - but by how they say it.